Last Updated: May 14, 2025
By using LevelUp (the "App"), you agree to these Terms of Service ("Terms"). If you do not agree, please do not use the App. We may update these Terms from time to time, and your continued use constitutes acceptance of any changes.
You must be at least 13 years old to use LevelUp. You agree to:
All content, designs, and features of LevelUp, including but not limited to text, graphics, logos, and software, are the property of LevelUp or its licensors. You may not copy, modify, distribute, or create derivative works from any part of the App without our written permission.
You retain ownership of any data or content you submit to the App (e.g., goals, character designs). By submitting content, you grant LevelUp a non-exclusive, worldwide, royalty-free license to use, store, and display it as necessary to provide the App’s services.
You agree not to:
We may suspend or terminate your access to LevelUp at our discretion, especially if you violate these Terms. You may also delete your account at any time.
LevelUp is provided "as is" without warranties of any kind. We do not guarantee that the App will be error-free, secure, or available at all times.
To the fullest extent permitted by law, LevelUp and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the App, including but not limited to any outputs, guidance, or actions resulting from interactions with the integrated AI or large language model (LLM) within LevelUp.
LevelUp includes interactive features powered by artificial intelligence (AI), including large language models (LLMs), which generate content dynamically based on user input. These AI-generated responses are for entertainment and general informational purposes only and are not intended to provide medical, legal, financial, or professional advice of any kind. By using LevelUp, you acknowledge that AI-generated content may sometimes be inaccurate, misleading, or inappropriate. You agree not to rely on any AI outputs as a substitute for professional advice or judgment. To the fullest extent permitted by law, LevelUp and its affiliates disclaim all liability for any harm, injury, or loss resulting from your use of or reliance on AI-generated content. This includes any suggestions, instructions, or statements made by the AI, regardless of how they are presented within the app.
LevelUp is committed to ensuring digital accessibility for all users. We are actively working to improve the accessibility of our game and website to meet the WCAG 2.1 AA standards. If you encounter any issues, please contact me at jkoontz@thewebguru.org.
We collect and process personal data in accordance with applicable laws, including the GDPR (EU) and CCPA (California). You have the right to access, correct, or delete your personal information at any time. We use cookies and similar technologies to improve your experience; you may withdraw consent or opt out of non-essential cookies via our cookie banner.
LevelUp does not knowingly collect personal information from users under the age of 13 without verifiable parental consent, as required by COPPA (U.S.) and equivalent laws in other jurisdictions. If you are a parent or guardian and believe your child has provided us with personal data, please contact us to review or delete that information.
All payments are processed through PCI-compliant third-party providers (e.g., Stripe, PayPal). Subscription plans auto-renew unless canceled before the renewal date. You can cancel at any time via your account settings. Refunds are handled in accordance with our Refund Policy.
We adhere to all applicable consumer protection laws, including the FTC Act (U.S.) and the EU Consumer Rights Directive. We do not engage in deceptive or unfair practices. You have the right to a 14-day cooling-off period for digital purchases in the EU, and clear information about any fees or charges.
All content on LevelUp (graphics, designs, text, code) is owned by LevelUp or licensed to us. By submitting any user-generated content, you grant LevelUp a non-exclusive, worldwide, royalty-free license to use, display, and distribute that content. We will remove infringing content upon valid DMCA notice.
To the fullest extent permitted by law, LevelUp and its affiliates disclaim all liability for indirect, incidental, special, consequential, or punitive damages arising from your use of the App, including AI-generated content. Any disputes will be resolved by binding arbitration under the rules of the American Arbitration Association, and you waive the right to file a class-action lawsuit.
LevelUp has no newsletters or email notifications at this time. We comply with CAN-SPAM (U.S.) and TCPA regulations for all email and SMS communications.
LevelUp and its services are subject to U.S. export control laws. You agree not to use or permit the use of our services in violation of any applicable export or sanctions laws, including those of the United States.
If you have questions about these Terms, please contact us at support@levelupapp.com.